Health Guarantee & Terms of Sale

At Luxe Pet House, we take great pride in raising healthy, well-socialized Shih Tzu puppies in a loving home environment. Each puppy receives the highest level of care prior to adoption.

Health at Time of Sale

  • The puppy is guaranteed to be in good health when the buyer assumes ownership.

  • Puppies are raised in a clean, nurturing environment and receive preventive treatment for common parasites, including worms, fleas, ear mites, and coccidia.

  • While every precaution is taken, parasites and other common puppy conditions (e.g., worms, ticks, fleas, coccidia, giardia, mange, parvovirus, and other fecal-related conditions) can occur. No guarantee—expressed or implied—is given against these conditions.

Breeding Policy (For Breeders Only)

  • Puppies intended for breeding should not be bred before 18–24 months of age.

  • No guarantees are provided regarding breeding performance or success.

Veterinary Exam Requirement

  • The buyer must have the puppy examined by a licensed veterinarian within 48 hours of receiving it (excluding weekends and holidays).

  • If the veterinarian finds the puppy to be in unacceptable health, the puppy must be returned within 24 hours of the exam, along with a written veterinary statement.

  • If a replacement puppy is available, one of similar sex, size, and color will be offered.

  • Luxe Pet House is not responsible for veterinary fees, medication, or treatments incurred after the purchase.

In the Event of Death

  • If the puppy passes away within 10 days of purchase, an autopsy by a licensed veterinarian is required at the buyer’s expense.

  • Upon confirmation of a genetic defect and review of veterinary documentation, a replacement puppy will be provided when available.

  • If no autopsy is performed or results are not submitted, no replacement will be issued, and the agreement will be considered void.

Deposit & Reservation Terms

  • A refundable deposit is required to reserve a puppy, securing your spot until it is ready to go home.

  • If the reserved puppy becomes unavailable, a full refund will be issued, or the deposit may be applied to another available puppy or a future litter.

  • Once a puppy is ready for pick-up, buyers are given 10 days’ notice.

  • If the puppy is not picked up within this timeframe, it may be placed back up for adoption, and the deposit may be forfeited unless prior arrangements are made.

Important

Before making any deposit or payment, please request and review our full Purchase Agreement, which details your rights, responsibilities, and all terms of sale.